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This all-in-the-cloud solution will turn your Microsoft Teams into a full voice solution by getting rid of the old legacy PABX voice and enhancing Teams with Enterprise Voice.
Microsoft PSTN (Public Switched Telephone Network) Voice is a cloud-based telephony service that allows users to make and receive phone calls directly within the Microsoft Teams app. PSTN Voice provides a voice channel that integrates with Teams to provide advanced calling capabilities, such as call routing, queuing, and advanced analytics. One of the key features of PSTN Voice is the ability to assign Direct-Dial-In (DDI) numbers to users, which allows external callers to reach specific users directly, without going through a receptionist or operator. This feature provides greater flexibility and improves efficiency in communication. Microsoft offers 24x7 technical support for PSTN Voice, ensuring that users can get help and support at any time. This support includes end user adoption support, which helps users get up to speed with using PSTN Voice in Teams, and proactive quality monitoring, which ensures that the service is functioning optimally and that call quality is consistently high. Overall, PSTN Voice provides a range of advanced features and capabilities that can improve communication and collaboration within an organization. With features such as Direct-Dial-In numbers, 24x7 technical support, and proactive quality monitoring, Microsoft PSTN Voice is a robust and reliable telephony solution that can meet the needs of many businesses.
Please note: Pricing includes R399 per SBC that can do 10 concurrent calls, and a R9899 Setup fee.