Dyn 365 failed deployment RESCUE: 2-Wk Assessment

• Our territory is the UK, Middle East, GCC and Northern Africa
• The partner was "utterly incapable of providing the necessary expert advice, guidance, or leadership".
• The partner "staffed the project with novice consultants, many of whom lacked even a basic understanding" of the ERP concept.
• The partner "knew but did not disclose" that the pre-contract product demonstration" did not reflect the software's actual capabilities or functionality; i.e. promised the world, delivered screens".
• The partner "knew, or should have known, that the level of software customization required to perform the implementation" to meet requirements "far exceeded the accepted norms or original cost estimates and proposed".
• The partner "conducted a classic bait-and-switch" by "drastically increasing its estimated license cost and fees after being on the job for some time through playing on word in the proposal".
• The partner “hides behind the vendor’s approved project methodology and suggested training” while knowing quite well this is insufficient. We call it “Down payment sales tactics”.

Why INSIGHT Business Solutions?

Our Microsoft Dynamics Rescue program is built around five pillars, enabling organizations to get costs under control, projects back on track, and the most value out of their investments:

• Organize – Standardize Service & Support processes.
• Stabilize – Prioritize and resolve most pressing issues and retrain and requalify the team members.
• Optimize – Minimize process timing – technically and functionally.
• Maximize – Emphasize additional use of the ERP and customize if needed.
• Realize – Recognize the return on investment (ROI) you envisioned.