https://store-images.s-microsoft.com/image/apps.55834.9cb8f8cf-d75d-4fe3-9e6b-6e8de0c2b851.97da8e3d-8044-4f20-8231-92681a572d83.d2683d78-1ab3-4414-8874-3233e2e98c8a

Patient Feedback & Sentiment Analysis – 2-Week AI Pilot

iFour Technolab Private Limited

Pricing €2,048

This 2-week AI pilot empowers healthcare providers to transform patient feedback into meaningful insights, improving satisfaction, service quality, and decision-making.

Turn patient feedback into actionable insights with a 2-week AI-powered sentiment analysis pilot. We’ll use Azure Cognitive Services to process surveys, reviews, call center transcripts, and online comments — identifying key satisfaction drivers, pain points, and service improvement opportunities.

This pilot delivers a working AI model and dashboard so you can test how automated sentiment analysis can enhance patient engagement, service quality, and operational decisions.

What We’ll Do

Week 1 – Setup & Data Preparation

  • Gather and review all feedback sources such as surveys, call recordings, and online reviews.
  • Configure Azure Text Analytics for sentiment analysis, key phrase extraction, and language detection.
  • Set up secure and automated data pipelines using Power Automate or Azure Functions to streamline data collection.

Week 2 – Analysis & Visualization

  • Process historical as well as live feedback to generate sentiment scores and insights.
  • Design and build an interactive Power BI dashboard that provides real-time visibility into customer sentiment and key themes.
  • Conduct a review session to walk through findings and share recommendations for business improvements.

Deliverables

  • AI sentiment analysis MVP running on Azure that processes customer feedback.
  • Power BI dashboard offering interactive real time insights.
  • Recommendations for scaling the solution to full production use.

Duration

2 Weeks (10 business days)

Pricing

$2,400 USD – Fixed price for pilot project.
Scope limited to MVP; full integration with EHR/CRM available as an add-on.

Who Should Use This

  • Hospitals, clinics, and telehealth providers to track patient satisfaction.
  • Healthcare organizations to drive service improvements with data-driven insights.
  • Administrators to gain real-time visibility into patient feedback.

Why iFour Technolab?

  • 11+ years’ experience in healthcare technology & compliance-driven analytics.
  • Expertise in HIPAA, GDPR, and ISO data handling.
  • Proven success delivering AI pilots quickly and securely.

Conclusion

This 2-week AI pilot empowers healthcare providers to transform patient feedback into meaningful insights, improving satisfaction, service quality, and decision-making. With iFour Technolab’s expertise in AI, healthcare compliance, and rapid delivery, you gain a secure, scalable foundation for future innovation.

Patient Feedback & Sentiment Analysis pilot helps healthcare providers unlock actionable insights, enhance patient satisfaction, and drive data-driven improvements.

At a glance

https://store-images.s-microsoft.com/image/apps.59522.9cb8f8cf-d75d-4fe3-9e6b-6e8de0c2b851.97da8e3d-8044-4f20-8231-92681a572d83.ff11b324-4dcc-4ced-8c94-8997da83a023