Copilot for Service

In today's demanding customer service landscape, support teams need innovative tools to boost productivity and improve case management. Microsoft Copilot for Service, seamlessly integrated with Microsoft 365 and capable of connecting to your CRM system of choice—whether it be Dynamics 365, Salesforce, or ServiceNow—offers an AI-driven solution to enhance your customer service team's efficiency. Our two-week Proof of Concept (PoC) engagement showcases Copilot for Service's powerful capabilities, tailored to your business needs and extending Microsoft 365 Copilot. We handle the initial setup and configuration, provide comprehensive training, and identify key use cases through a Business Value Discovery Workshop, ensuring your team fully benefits from generative AI.