Transform and Enhance Knowledge to work with Viva Topics: 12-Wk Implementation

Transform and enhance knowledge to work with Evopoint's VT - explore how Microsoft Viva Topics harnesses collective knowledge and expertise within your organization to empower employees by helping them to learn, develop new skills and innovate faster at work with curated information and create an ever-growing corporate knowledge base.  

Knowledge management has always been a crucial challenge for many organizations. Evopoint Sdn Bhd can help understand your desired state by encouraging information growth within your organization with seamless AI-enabled content and connecting them to subject matter experts. Our team will work with you to understand your priorities, challenges and culture to design a solution that meet your needs by:

• Focusing on building a practice of information collaboration and knowledge management
  
• Fostering connection between teams and information with community of experts at core
  
• Coaching knowledge managers and topic contributors to easily access and curate content for corporate knowledge base
  

Common employee challenges in organization:
• Skill lag
• People waste hours searching or recreating information
• Experts are difficult to find
• Loss knowledge

Our approach and deliverables:
Phase 1: Envisioning and Planning

• Showcase and demonstrate overview of Viva Topics experience
  
• Determine and prioritize business scenarios and knowledge management metrics by studying current environment
  
• Identify most relevant topics, source sites to mine for topics, and govern sensitive/classified topics
  
• Plan awareness and role enablement activity and pilot user program
  

Phase 2: Implement and Pilot

• Implement Viva Topics for pilot users
  
• Setup and configure tenant, permissions, topic identification and help kick start topic curation
  
• Onboard pilot users with training and user guides
  
• Reporting of impact via business value, usage, internal success stories
  
• Identify improvement with feature requests
  

Phase 3: Measure and Deploy

• Expand management of topics to new scenarios, stakeholders and knowledge sources across organization
  
• Develop broader crowd-sourcing plan for topics and prioritization for curation activities for e.g., impressions and quality scores
  
• Drive deployment of Microsoft Viva Topics
  

*Terms, conditions, and pricing are custom to each engagement.