Enable Frontline Worker: 3-Days Workshop

Frontline workers are the backbone of all businesses. Workers in customer-facing roles or functions have a direct impact on business growth and operations, but they are often been overlooked during digital transformation. Hence, it’s time to empower them with Frontline employee experiences that deliver back to the bottom line, with powerful and intuitive tools and devices that help every employee succeed and contribute to your organization’s success.

Workforce management has been a challenge for most of the frontline workers. Evopoint Sdn Bhd can help understand your requirements by enabling connections within frontline workforce. We will work with you and show you the best scenarios that could change how you connect your workforce, digitize manual processes, accelerate your onboarding, empower your frontline workers with purpose-built devices and protecting your business.

Common Frontline Workers Challenges:
• Disconnected workforce
• Manual process
• Inefficient onboarding & low retention
• Lack of purpose-built devices
• Staying protected & compliant

Enable your frontline workforce highlights: Connect your workforce

• Walkie Talkie in Teams
  
• Chat, Video, File sharing in Teams
  
• Praise in Teams
  
• Teams Announcements
  
• Accessibility features
  

Digitize Manual Processes

• Shifts in Teams
  
• Tasks in Teams
  
• Power Automate
  
• Power Platform
  
• Partner LOB apps
  
• Graph APIs
  

Accelerate Onboarding

• Stream on-demand video content
  
• Live Events
  
• Teams Channels
  
• Yammer Communities
  
• Personalized user portals
  

Empower with Devices

• Industry-specific devices
  
• Wide choice of form factors
  
• Hands-free headsets
  
• Rugged devices
  
• Surface Go
  

Protect your Organization

• Azure AD identity & access management
  
• Microsoft Endpoint Management (MEM)
  
• My Staff in Azure AD
  
• Shared Device Mode
  
• Advanced encryption
  
• Windows Information Protection
  
• Firstline policy packages
  

Workshop Overview:
We will help you in your digital transformation journey through this three-phase engagement.

Day 1: Access

• Kick off meeting – understand the opportunity for frontline workers
  
• Identify executive sponsors and business stakeholders
  
• Share information about your organization
  

Day 2: Art of Possible

• Envisioning the Art of the possible
  
• Conduct customer immersion experience
  
• Identify frontline worker’s challenges and painpoints
  

Day 3: Build the Plan

• Deep dive on frontline worker challenges and map to scenarios
  
• Develop strategy for modern work frontline solution
  
• Work with customer to drive pilot or proof of concept based on your scenario
  

*Terms, conditions, and pricing are custom to each engagement.