Intranet User Research: 10/16-Wk Assessment

Running an in-depth discovery phase means that we can start from zero to fully understand the problem that your SharePoint Online intranet is trying to solve, so we can build a solution that directly addresses the challenges of all different users within your organisation, rather than implementing a generic solution which is just a fancy makeover of what already exists. A lot of learning and research takes place during this phase and our consultants will provide technology agnostic recommendations.

This engagement has 3 phases:

Phase 1: Research

We will facilitate a survey, focus groups, interviews and workshops to support development of personas, and gather context about current work practices and SharePoint Online intranet expectations.

Phase 2: Design

Our consultants will take what we learn to design a high-level architecture, navigation and a detailed back log of user requirements. We know a picture paints a thousand words, and in this phase, we’ll create graphic designs of your SharePoint Online intranet homepage and key page.

Phase 3: Findings and Recommendations

Highlighting key themes and findings, recommendations for key SharePoint Online intranet functional and non-functional requirements, and suggested roadmap activities..

Depending on your needs, we can complete this engagement from 10 - 16 weeks. We’ll work with you to develop a more detailed timeline, including mapping key stakeholders who we will need to engage as part of our project.