Business Process Automation: Power Automate Briefing

Manual and repetitive tasks take time and often include errors. Paper and printing costs are at an all-time high. Missed deadlines and long resolutions with no accountability. These are all business process automation issues which can be solved by implementing Power Automate.

You can use this tool to interact with any business application, regardless of who built it (legacy software included), and across departments and business units in the organisation to streamline communication and tasks.

Valuable benefits of using Microsoft Power Automate:

• Intelligent Workflows: With built-in AI capabilities, this is a smart way of getting all those manual, time-consuming tasks done, while minimising the risk of errors and increasing overall efficiency. Empower your employees to collaborate in an agile and productive way.
• Robotic Process Automation*: Attended or unattended RPA is possible, with employees initiating tasks or going fully automated to trigger schedules, events, and other tasks, reducing internal operational costs.
• Time saved: Eliminate all those easy, manual tasks, get approvals directly to your phone, get notifications and reminders throughout the process and spend that time on focused tasks and work.
• Seamless integration: There are hundreds of pre-built actions that can easily connect to many different systems such as SAP, social media platforms, and even legacy terminals and mainframes due to its open API.

Business Process Automation can be used anywhere in the organisation that has the simplest to the most complex processes. These are some common scenarios for Business Process Automation.

Onboarding: Automating the customer onboarding process ensures a smooth and consistent experience for new customers, including account setup, verification, and welcome communications.

Invoice Processing: Automating invoice processing eliminates manual data entry and enables faster invoice approvals, reducing errors and speeding up payment cycles.

Inventory Management: By automating inventory tracking, enterprises can maintain optimal stock levels, automate replenishment orders, and streamline the overall supply chain process.

ITSM: Automating IT service management tasks like ticket routing, incident escalation, and asset management helps resolve issues faster and improve overall IT support efficiency.

Contract Management: Automating contract lifecycle management, including contract creation, approval workflows, and contract expiration notifications, streamlines the contract management process.

This 1-hr Discovery call will give you the answers to these questions:

1. How could we digitise, streamline and automate?
2. Which areas of the business will benefit?
3. How do we use it to increase interdepartmental collaboration?
4. How does it help cut costs?
5. Where do we start? What is our roadmap?

Join us, your Business Applications Solution Partner, on a journey that centres around empowering employees, delivering better customer engagement, and increasing ROI.