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SMART Utilities is the leading Customer Information System, integrating CRM, billing, collection, asset, service & meter data management in one solution.
The SMART Utilities template is the answer for utilities looking for a powerful and agile business solution. This integrated, standardized, out-of-the-box system was designed, built and certified for Microsoft Dynamics 365 Enterprise, using established utility industry frameworks and proven methodologies. During this workshop in the morning we will discuss [1] An overview of the Microsoft eco-system, [2] The applications within Microsoft Dynamics, and the specific position of SMART Utilities, [3] a look & feel demo of SMART Utilities. After an introduction to delaware and a bit of product positioning, we will be happy to brainstorm in the afternoon about your own wishes, requirements, pain points and business strategy. At the end of the day you will know the (im)possibilities of our solution and how that solutions fits your organisation.