Dynamics 365 Sales: 8 wk Implementation

Customer obsession – Implementation of customer care in Dynamics 365 Sales

Dynamics 365 Sales is a powerful CRM solution that can help you streamline and automate your sales process. With its 360-degree view of your customers, integration possibilities with other Microsoft products and services, and various features such as sales automation, reporting and analysis, and customer data management, you can create a seamless customer experience and increase customer satisfaction and loyalty.

At CRMK, we have extensive experience and can help your organization implement and customize Dynamics 365 Sales to fit your specific needs and take your sales process to the next level. We know what it takes to develop and strengthen sustainable customer relationships.

For a successful implementation, we see three overall steps:

Initial training in the standard solution To become a good requirements specifier

Five workshops to define the current state, desired state, and strategic goals. To capture requirements

Step-by-step implementation Setting up environments and ALM management Focus on a working sales process for existing customers Testing

Depending on how much you want to customize your "standard" no-code solutions, it may take more or less time to develop the solution. The more logic and automation that needs to be created, the more initial work is required. The more complex your organization is as a customer, the more project management is required. We usually estimate around 15% of development time for project management.

We work iteratively and agilely, using the Azure DevOps tool to gather all requirements, solutions, and test results for full transparency. Access requests can take time and cost, so please prepare in advance so that we can quickly get started with the work. We usually have no knowledge of your data, so we cannot estimate the time required for data migration.

No integrations are currently estimated.