Knowledge Management in Microsoft 365: 8-Wk Implementation

Take your knowledge management system to new heights with Microsoft Viva. Leverage Microsoft Viva Topics to harness the collective expertise within your organization and create an ever-growing corporate knowledge base. Using a proven delivery methodology, Core BTS will work with you to understand your priorities, challenges, and culture to design and deploy a solution that takes your knowledge management to new heights.

Delivery Process • Discover Discover the power of Viva Topics through expert-led discovery sessions. Core BTS will define your requirements and success criteria to help you envision and document your desired end state. • Build & Stabilize Using the Viva Topics design documentation developed as a part of the Discover Phase, Core BTS will set up Viva topics in your Microsoft365 tenant and establish permissions and content governance. • Adopt Using a proven adoption and change management methodology, Core BTS will work alongside internal stakeholders to develop a robust end user training program and communication plan. • Deploy Core BTS will deploy Viva Topics and modernize your knowledge management system, ensuring the employee experience is consistent with the vision – and success criteria - established during the Discover Phase