https://store-images.s-microsoft.com/image/apps.43969.1df385fd-4784-4434-853f-3cda96e4f72e.e7bc1f0c-e55d-4414-915b-0e482a8a3c7d.109ad259-4168-416a-854d-bb0f891c6190

D365 Sales & Service 8 week Agile Implementation

Columbus Global UK

8 weeks to go live - Agile implementation offer for Dynamics 365 Sales and Customer Service together

We can implement Sales and Customer Service in a single project for you, getting you up and running very quickly on this state-of-the-art solution. As some of the sprints are common, this costs less than budgeting for Sales and Service as separate projects.

The implementation includes 8 mandatory sprints and a further 3 optional sprints. Time and estimated costs are based on doing the mandatory sprints to get you up and running, so costs are estimated as you may decide to add further optional sprints.

A fantastic benefit of doing an Agile implementation is that your people are completely engaged on the implementation and learn the product during the build. It’s a very hands-on approach and will lead to a solution that fits your needs like a glove.

Working within the Agile framework, your users will get deeply involved from Day 1, and therefore this approach does not need time at the end for user training or complex handovers and validations. 8 weeks end to end means that the business can be up and running in less than 2 months. Our agenda is as follows:

Week 1

  • Introduction and Discovery
  • Base Configuration sprint starts
  • Week 2

  • Base Configuration sprint finishes
  • Account and Contact Mgmt sprint starts
  • Week 3

  • Account and Contact Mgmt sprint continues
  • Week 4

  • In parallel
  • Service Configuration sprint starts
  • Product Mgmt sprint
  • Opportunity Mgmt starts
  • Week 5

  • In parallel
  • Service Configuration sprint finishes
  • Case Mgmt sprint starts
  • Opportunity Mgmt sprint continues
  • Week 6

  • In parallel
  • Case Mgmt sprint finishes
  • Opportunity Mgmt sprint finishes
  • Quotation Mgmt sprint starts and finishes
  • Week 7

  • Dashboards and Reporting sprint starts and finishes
  • Week 8

  • Move to Production and Go Live
  • At a glance

    https://store-images.s-microsoft.com/image/apps.52384.1df385fd-4784-4434-853f-3cda96e4f72e.e7bc1f0c-e55d-4414-915b-0e482a8a3c7d.426109ca-73a3-423b-9b7f-ba0d2f93bd4c
    https://store-images.s-microsoft.com/image/apps.6921.1df385fd-4784-4434-853f-3cda96e4f72e.cfeffcc1-0432-48f4-a45c-7de2f5b73557.8df4a5b4-75ce-406d-9b95-a8c94358c32a
    https://store-images.s-microsoft.com/image/apps.6122.1df385fd-4784-4434-853f-3cda96e4f72e.cfeffcc1-0432-48f4-a45c-7de2f5b73557.b868c811-d209-42ea-a47f-539fe60d9765
    https://store-images.s-microsoft.com/image/apps.10762.1df385fd-4784-4434-853f-3cda96e4f72e.cfeffcc1-0432-48f4-a45c-7de2f5b73557.0ca60436-84ec-4c2e-a243-be3868664256