Cloudware Enterprise Voice Service helps businesses consolidate all voice communication using Microsoft Teams telephony.
Cloudware Enterprise Voice Service takes advantage of ‘Teams Direct Routing’, a unique cloud service that offers Microsoft 365 users and their organizations the ability to use Microsoft Teams as fully-fledged PBX in the cloud. The service integrates the customer's (across all industries) existing Microsoft Teams subscription and features extensions that integrate with non-Microsoft products (Audiocodes Session Border Controller). For businesses seeking to derive full value from existing investment in Legacy telephony infrastructure whilst using Teams for calling, our enterprise voice solution helps organizations to achieve a Hybrid telephony experience with outbound and inbound call routing using on-premise PSTN / SIP trunk setup terminated on any appliance. The solution also offers integration capabilities with third-party PBX using SIP trunk to achieve a cross-platform calling experience.