Microsoft 365 Copilot Extensibility

Cegeka is a leading provider of high quality workplace services and end-user centric solutions with a strong focus on self-service and automation. We help you to boost your growth by enabling and empowering your workforce with a great digital end user experience.

With our Microsoft 365 Copilot Extensibility Consulting Service, we help you to customize and extend Microsoft 365 Copilot to meet your specific business needs and goals. We can integrate your line of business applications with Copilot Microsoft 365 and bring key information and insights directly to your end-users via AI. This way, you can enhance the productivity, collaboration, security, adoption, and wellbeing of your employees. Additionally, we offer integration of Copilot Agents tailored to your customers' needs, providing personalized support and automation to further streamline operations and improve customer satisfaction.

Our consulting service is based on the following steps:

• Introduction: We provide an overview of how Microsoft 365 Copilot can be customized and extended, including the benefits, options, licenses, roadmap and other relevant details.
• Requirements workshops: We gather your functional and technical requirements for the integration of your line of business applications with Microsoft 365 Copilot via workshops.
• Requirements analysis: We analyze the functional and technical aspects of your requirements and design the best solution for your needs.
• Proposal: We share the details of the project scope, timeline, budget, and other relevant information with you to begin the development process.
• Development: We start working on your project as soon as you give us the green light on our proposal.

The pricing and duration of our consulting service depend on the complexity and number of integrations that you require. We will provide you with a detailed estimate after the requirements analysis phase.

The agenda of the workshops includes the following elements:

• Introduction and overview of Microsoft 365 Copilot Agents & Copilot Studio
• Requirements workshops with your key stakeholders and end-users.
• Requirements analysis and solution design sessions with our architects and developers.
• Wrap-up and evaluation session with the customer.

The deliverables and outcomes that you can expect from these workshops are:

• A functional analysis report that identifies the business processes, user scenarios, pain points, and opportunities for improvement that can be addressed with Agents & Copilot Studio.
• A high-level solution design document that outlines the proposed architecture, components, features, and benefits of the Microsoft 365 Copilot extensibility solution based on the functional and technical analysis.
• A roadmap and action plan that prioritizes the next steps and milestones for implementing the Microsoft 365 Copilot extensibility solution.