Digital Workplace - Hybrid offer

Capgemini helps assess current workplace capabilities to inform hybrid workplace, flexible working, return-to-office strategies.

The Hybrid Workplace approach supports clients with their implementation, adoption and extension of Microsoft 365, considering three key aspects of the workplace: people, physical and digital, to enable the right hybrid working model. The aim is optimising asynchronous/synchronous and distributed/collocated working to improve experience and realise organisation benefits.

Many organisations have already invested in hybrid technology and Microsoft 365 but often struggle to understand where they are on a maturity scale of hybrid working and how to improve people, physical and digital capabilities at the same time. Capgemini’s Hybrid Workplace approach helps organisation with:

1. Discover current hybrid capabilities across people, physical and digital to identify maturity.

• Delivering a hybrid maturity assessment in capabilities across people/tech/offices.
• Conducting user research to discover/understand current needs, desires, and pain points.

2. Define long-term goal for the hybrid workplace, aligned with a transformation roadmap.

• Hosting vision workshops with organisational leaders, and HR/IT/Corporate Real Estate to define Microsoft 365 strategy/roadmap.
• Facilitating workshops to define and design Microsoft 365 oriented initiatives per the hybrid roadmap.

3. Devise Microsoft 365 solutions for each initiative on transformation roadmap to test on early adopters

• Piloting and Testing Microsoft 365, and plug-ins or integrations, with early adopters.
• Using pilot outcomes inform business cases for scaling of Microsoft 365 solutions and integrations.

4. Deploy initiatives to scale across the organisation and leveraging change management methodologies.

• Scaling approach to bring initiatives to staff across the organisation.
• Delivering change and adoption methodologies to support embedding of hybrid initiatives and Microsoft 365 technologies.

5. Sustain progress against key performance indicators (KPIs) and employee experience metrics.

• Tracking feedback, experience, and KPIs to iterate and improve the hybrid work model continuously.

Outcomes

1. Benchmarked as-is capabilities: challenges and opportunities for improvement in workplace capabilities.
2. Quick wins & strategic aims: short and long term, aligned to organisational goals and business benefits.
3. Validated hybrid working solutions: with associated learnings or iterations to incorporate for scaling.
4. Bringing the transformation roadmap to-life with the deployment of short-/mid-/long-term initiatives.
5. Data-driven decision making to steer the transformation as per the strategic plan.

Benefits

1. Better talent acquisition as flexible working is attractive to colleagues.
2. Increased productivity of workforce by working remotely.
3. Improved wellbeing of workforce by working from anywhere.
4. Better work-life balance of workforce due to flexible working.
5. Improved employee satisfaction of working in a hybrid model.
6. Balance work across asynchronous, synchronous, distributed, and collocated activity modes.

Terms, conditions, duration and pricing are custom to each engagement.