Microsoft 365 Copilot: Extensibility

Brio Technologies offers deep expertise in Copilot extensibility through both low-code and pro-code approaches. With over 200+ certified professionals, 4000+ customers. Brio is uniquely positioned to help you build intelligent, scalable, and secure Copilot solutions.

Our extensibility services include:

• Plugin & Connector Development: Integrate Copilot with third-party and on-prem systems (CRM, ERP, SQL, SharePoint) using Microsoft Graph, APIs, and Azure OpenAI.
• Copilot Studio Customisation: Build conversational flows and intelligent agents using low-code tools or SDKs tailored to your business needs.
• Declarative & Custom Agents: Create agents that reason over data, automate tasks, and deliver contextual responses using Microsoft’s orchestration models.
• Security & Compliance Integration - Ensure extensibility aligns with Microsoft 365 DLP, governance, and privacy standards.
• Testing, Deployment & Optimisation: Pilot extensibility features, monitor usage, gather feedback, and iterate for continuous improvement.
• Training & Enablement - Equip your teams with the skills to manage and evolve Copilot extensibility through workshops and hands-on labs.

Key Highlights

1. Extend Copilot with custom plugins, connectors, and agents
2. Integrate with enterprise systems using APIs and Microsoft Graph
3. Build with Copilot Studio or Agents SDK (low-code or pro-code)
4. Ensure security, compliance, and governance
5. Deploy in phases with pilot testing and feedback loops
6. Monitor and optimise with analytics and user insights

At Brio, we don’t just extend Copilot—we extend its value. With deep Microsoft expertise, secure development practices, and industry-aligned innovation, we help you build intelligent, integrated, and future-ready Copilot experiences. Whether you're connecting enterprise systems, creating custom agents, or scaling through marketplace-ready solutions, Brio ensures your Copilot journey is tailored, trusted, and transformative.