Accelerate Frontline Worker Engagement with Viva Connections: 4 Week Proof of Concept

Your Frontline Workers are essential. Your customers rely on the services they provide, your business depends on the operational tasks they perform and your brand and reputation is based on their success.

Don’t ignore the potential that these workers represent and the tremendous value that can be unlocked by empowering them to do their best work. Ensure that they obtain the knowledge and expertise to help drive your business forward. Viva Connections allows your Frontline Workers to navigate between relevant communications, communities and tools on a single platform straight from their mobile.

• Enabling a geographically dispersed workforce to access and stay up-to-date with organizational news and tasks relevant to them
• Allowing employees to spend less time searching for information and expend more effort in delivering better customer experiences.
• Accelerating onboarding and learning
• Creating an engaged and inclusive workplace

• Identify the priority use case(s) and associated frontline personas for the Viva Connections pilot
• Review Viva Connections business data governance best practices for the dashboard, feed, and resources
• Deploy and configure Viva Connections
• Deploy Viva Connections Dashboard for Frontline Workers and implement up to four dashboard cards
• Deploy personalised company news feed for frontline workforce
• Develop an Adoption and Change Management Plan
• Provide page admin training

Terms, conditions, and pricing are custom to each engagement.