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Achieve Return on your Microsoft 365 Investment through accelerating user adoption, expanding utilisation and ensuring user proficiency
Organisations only get full value from their Microsoft 365 investment if the Office 365 and Microsoft Teams cloud services are widely adopted and optimally used by the organisation on an ongoing basis. We have observed over many years that achieving this requires sound execution of an Adoption and Change Management programme designed according to a proven framework with user-centric messaging tailored for each organisation. Organisations implementing this service will see increased adoption and usage rates of Office 365 and Microsoft Teams and strong ROI in their Microsoft 365 cloud services investment.
Services.
Stakeholder engagement. We help you identify and recruit the key stakeholder groups critical for success and work with you to design effective Early Adopter and Champions programmes.
Prioritise business scenarios. We work with you to outline your desired business outcomes and identify key success metrics. We deliver “Art of the Possible” presentations and immersive experiences to educate your stakeholders on key capabilities. We help you uncover and prioritise business use case scenarios and map them to Microsoft 365 product and platform capabilities.
Impact assessment. We assess your organisation’s readiness for change and incorporate the results into the adoption strategy. We identify the impact of the change on each persona and include these into the communication and training plans.
Deliverables.
Adoption & Change Management strategy
Stakeholder engagement plan
Communication plan
Training plan
We follow a consistent proven methodology applied by our experienced Prosci Certified Change Practitioners who specialise in adoption and change management for technology projects.
The engagement can be delivered in 5 contiguous days or spread out over a longer period.
Assento can cover the entire change lifecycle including discovery and assessment, strategy design as well as implementation and value expansion. We can also engage on more tactical approaches focused on a particular dimension such as communication, training or Champions Program establishment. Terms, conditions, and pricing will be customised for these engagements.