Direct to Consumer: 1 Week Assessment

Argano is ready to help guide you through the business transformation process with our unique Direct to Consumer Assessment where we first learn about your pain points and strategic ambitions. Then we align discovery information to key business process improvement areas and work through potential solutions that truly impact your business. Our experts will utilize the information captured and document a business case that align your goals to a solution that fits your business, providing a Business Value Map and a Solution Roadmap to ensure we have the right goals, strategies, capabilities and KPIs to add or expand a Direct to Consumer business model. Our assessment builds a plan for:

Activating Digital selling

• Enabling a commerce platform
• Building a direct consumer database
• Creating a voice of the consumer platform

Engaging customers in a new way through Microsoft Dynamics 365 Customer Insights - Journeys and Dynamics 365 Customer Service

• Deploying IoT, marketing automation and omnichannel capabilities
• Providing online access to educational information
• Redefining your relationship with your consumer

Optimizing supply chain operations on Microsoft Dynamics 365 Finance

• Determining where to partner with distributors
• Reviewing selling and shipping approaches

Managing risk and compliance

• Understanding regulations required for selling directly to consumer and best practices for managing potential risks

Agenda and key deliverables include:

• Days 1-2: Business Value Map with Key Performance Indicators (KPIs)
• Day 3: Direct to consumer maturity assessment
• Days 4-5: Good2Great Analysis and Solution Roadmap

Direct-to-consumer eliminates the barrier between the manufacturer and the consumer, providing greater control over its brand, reputation, marketing, and sales tactics. Our assessment will give your organization the strategic business model and tools needed to directly engage and learn from your customers.