Introduction to Microsoft Teams: 1-week Workshop

Seamless communication and collaboration, no matter where

Get the most out of Microsoft Teams, from the basics of the platform to advanced customization options and best practices for using Teams effectively. We will guide you through the setup and configuration of teams, the creation and management of teams and channels, and effective use of meeting and document management tools. The service caters to all levels of Microsoft Teams utilization within an organization, from complete beginners to experienced users looking to take their collaboration experience to the next level. The workshops are aimed at providing participants with the knowledge and skills needed to use Microsoft Teams to its full potential, making sure you get the most out of the platform and the benefits it offers.

Key Benefits: • Facilitate effective hybrid or remote Work: how to get the most out of Microsoft Teams particularly for organizations with remote workers, allowing teams to work together seamlessly regardless of their location. • Enable more effective project collaboration: help employees collaborate on projects in real-time, improving efficiency and productivity. Ensure everyone is working on the same, up-to-date documents and files. • Enrich internal and external communication: improve internal communication by establishing guidelines for chats, calls, and holding virtual meetings. Ensure your client-facing meetings and communications are professional and on-brand.

Agenda This workshop can be delivered in person or virtually (with limitations), and its agenda can be customized to meet the specific needs of the participating organization: • Introduction to Microsoft Teams: a brief overview of the features and capabilities of the platform. Key benefits, including improved communication, collaboration, and productivity • Setting up and customizing Microsoft Teams: best practices for setting up and organizing teams, including creating teams, channels, and adding members. • Meeting management: a discussion of best practices for using Microsoft Teams, including how to create and manage meetings, and how Microsoft Teams integrates with Outlook. Organizational branding in Microsoft Teams. • Document management and collaboration: best practices for managing files and documents. • Q&A and Troubleshooting: A Q&A session where participants can ask questions and get help with any issues they are experiencing

Scheduling (1 week action plan) • Day 1: 30 minute call for preliminary information prior to workshop • Day 3: 3 hour workshop with customer Microsoft Teams Service Owner, IT, communications and other stakeholder representatives • Day 5: 30 minute follow-up call with customer next steps and action plan